Stanford Professor REVEALS The Most Important Skill For SUCCESS | Susan Liautaud
GkCQ_0Ecs2c • 2022-07-12
Transcript preview
Open
Kind: captions Language: en this idea that somehow we can program the world to be the way we want it to be it doesn't work that way that's really interesting you know and I think that's one of the reasons why we have these epidemics of mental health issues the younger generation that has grown up with you know cell phones and sort of ability to program I want to watch this program now I want to listen to this song and oh on top of everything else it's free we think that we can make the world the way we want it to be but when it isn't it's creating all sorts of very real human suffering Susan Le welcome to the show thank you so much for having me I'm really delighted to be here I'm really excited to get into this so this is a topic I actually haven't thought a lot about and so getting a chance to read your book and I forced myself so we're going to be talking about ethics but in the context of how to live life well and make good decisions and that really feels like the right framework for what you do and I think the word ethics is going to lead some people astray as like this is finger wagging and judgy judgy but you really go out of your way to say that's not what this is and that shame and blame and all of that actually create ethical problems they don't solve them which I thought was a really Keen Insight so we're going to be talking about how to live life well how to think well about your decision-making but to do that I think we have to get into the framework of like how to do that and so I forced myself to write down cuz I never think of the word ethics but if you said are you an ethical person I would get like oh my god of course like that's really important to me but I had never like stopped to write down what the things are beyond what I'll call my belief system I had stopped to write down sort of my ethical framework and your book really begs that question as you go through so I want to start there what is the framework by which you come to an ethical end point or a North star a way to like know if your decision is adhering to the right set of things so it's a great question um and it's actually a question that I address in my first book The Power of Ethics but I have a framework that applies to any ethical question you could come up with whether it's family or whether it's like I have in the book should you use Spotify for free or whether it's big political questions um and the framework is four words and the first word is principles and as you're saying we all have our sort of set of values or principles they might be things like respect or Integrity or accountability or Compassion or generosity and I certainly don't dictate anybody else's principles um and in fact I work with people and I work with students to sort of think about what are the four or five or six or seven probably not 10 and probably not one um principles that are most important to you and sort of your lens through which you're going to look at anything that comes your way um the second is we have to think about the information we have before us and is that the second word information that's the second word information um and the information um sometimes it's complete sometimes we know that you know our grandmother is a certain age and there are car keys in front of her and she wants to use them uh and we know that she probably doesn't have great eyesight um and other times we don't have the information that we need uh and an example of that would be something like Gene editing you know we think this can be a fantastic opportunity cure cancer in adults but why misused you know how many potential damaging side effects could there be what if it's misused like it was by a rogue Chinese scientist to edit the genes of of twin girls embryos um so information is the second uh the second item and really what we're talking about with information is do you have the information you need to make the decision and if you don't I just say be mindful of the Gap just as you're making a decision just be mindful of the information that you're missing kind of monitor it over time and see if things change see if you can fill that information in before you make a decision or not necessarily because sometimes we just have to make decisions sometimes we just have to decide you know are we going to SpaceX are they going to send that rocket ship up in space they don't have all the information they need you know how do they decide that it's ready um and sometimes the car keys are right in front of us and the grandmother is right in front of us and we're going to have to decide let her drive or don't um right then and there so uh we don't always have the luxury of having all the information we wish we had and also I mean I'm not someone who thinks that anyone myself included will spend all day Bel laboring the ethics of every decision that I make so um depending on the importance of the decision if it's a big Health decision uh or a decision like using 23 and me where we might learn some really challenging things then we're probably going to take some more time gather some more information if it's a decision like am I going to press I agree on the Netflix terms of service my finger is on the button before I even can say the word information right um so we have principles and information and the third is stakeholders um and basically by that I mean anybody or anything affected by your decision and the critical thing in today's world is that we affect so many more people than we might imagine uh with our decisions and in part that's due to technology we post something we don't know where it's going to end up uh for the good or for the ill um but also we just have all this opportunity to reach more people which you're you know you're obviously an expert in um but we need to be mindful of of how many different people uh can be affected by the decisions we make um and then finally consequences uh and the way I look at this is we need to think about the consequences of our decisions now and in the future sort of short medium and long term and very often particularly in the business World um but also in daily life we see people making a decision sort of looking out two or three weeks or a quarter and then they get to the end and they look out to the next quarter and they think that they're being sort of long-term thinkers but in fact we're being serial short-term thinkers if that makes sense we sort of set up little periods little chunks of time for ourselves so the message with consequences is really uh think of multiple time frames don't just think of today or tomorrow um but also again in the interest of efficiency um I always ask what what are the consequences that are important and irreparable so if something's going to happen where somebody's life is going to be lost you may be willing to compromise on a lot of other principles because that's the one thing that you can't let happen um you know an example of that would be I had a question from an NGO once about should we pay bribes to get vaccines into a country o um right that's an interesting question yeah because they're the and and this particular NGO is the only source of life-saving vaccines for children and you know nobody thinks bribery is ethical but you know this was the only way these children were going to get vaccinated and a lot of people were getting very sort of if I may say so high and mighty about the ethics of bribery and finally I looked at them and I said all right let's step back and I always suggest looking at our decisions from the standpoint of the person who will be most adversely affected and then imagining that person is us so I said if it were your child would you care about the bribery and then all of a sudden the bribery was an issue we had to deal with we had to make sure it didn't become a habit right etc etc but you know yeah that's so interesting so what I love about that and that's really where I want to get to at least in the beginning of the conversation is you need something that cuts through the Clutter the noise the debate the back and forth to okay cool this adheres to this principle and now I'm going to move forward so we've got principles information stakeholders consequences and as we look at those it it there there's really not a lot of like Ultra black and white and you talk a lot about edge cases you talk a lot about getting away from binary thinking can be really problematic and but that creates this like where it becomes hard to navigate your way through something so for instance going back to principles do we dictate to people what the principles should be or is it we just know that principles are going to be determined by different people so I think everybody should be able to determine their own principles um but if we're assessing somebody else's decision if we're looking at sort of a scandal in the news for example um we can look at what principles the company for example or the government official claimed to be living by and see well what happened here was it that that they actually were not living by their stated principles and the principles were pretty good or was it actually the principles were not so good so I'll give you an example of each um one example of a company that had really credible principles including safety was Boeing and yet after two tragic crashes in Indonesia and Ethiopia the Boeing CEO was still begging um then president Trump to keep planes flying so the company's stated princip were excellent but they just were not living by them uh at that moment and in all the moments that led up to um what drove those crashes conversely um we look at a company like uber back when they were having their big moment of sexual misconduct and changed CEOs and the like and the principles were things like making magic so a little vague a little vague a little hard to hold yourself accountable for making magic or toe stomping what did toe stomping mean not exactly sure I I'm not sure if it meant just like step on all the toes you need to to get where you want to go I don't even that's my get ins because even here at impact Theory we talk a lot about no one has toes so don't worry about stepping on people's toes now I would never say toe stomp because that has like a connotation of aggressively trying to mess somebody else up yeah um so cool I get that um so this is where it starts to get interesting to me and I think to ground this for people so basically what I want to do is walk through how do we actually generate a Northstar so that people can think well through these things because I'm not even thinking necessarily societally I tend to think about the individual and what they can do to make their life better so I want to help discover the process by which you would identify um principles that are going to serve people well that are going to take them in a good direction to get there I think there's at least one thing we need to do but this might be like really nested and somewhat complex and I'll say is the North Star so what is that thing that we should be aiming at I'll give you my example of what a North star is then I would love to hear like if you already have one um if you do great and then I want to find out what is the most pnic question that you've had to deal with where it was maybe even surprisingly controversial so that we can get into the thick of one where it isn't obvious okay so my nor star would be that every body at the individual level should be doing everything they can to reduce human suffering um and I'll even say and uh promote fulfillment so that would be the thing I'm always thinking about that's sort of the Bedrock by which I I judge my own decisions and if I'm honest judge the decisions of other people so that would be my one thing it's very layered and of course there's more to take into consideration you said it's probably not one principle that it's maybe not 10 but it's not one but if I were going to give a Northstar what am I steering towards it's the uh lowering the amount of human suffering in the world through my own actions and then increasing the odds that somebody will be able to achieve fulfillment what is up my friend you and I are living in a golden era of self-improvement we have books platforms like YouTube courses seminars virtual events Workshops the list really is endless the internet has been so good for people like you and me who want to accomplish greater and greater things in life and now my friend it is about to get even better I've been spending most of this year working on the single most entertaining tool that you're ever going to have around self-improvement and it is called project Kaizen it's a web 3 based game experience that will be unlike anything else you've ever engaged with in your life partly because the technology is new and it's amazing if you're not familiar with blockchain nfts and all of that kaisen is going to be the perfect introduction for you as it is an excellent intersection of entertainment and learning all back by the blockchain we're getting closer and closer to launching this project for you every single day we are working our faces to the Bone to get this thing out there and my friend I want you to experience it so click the link on your screen and head on over to my Discord channel to stay up todate and be one of the first to join me inside of project Kaizen which by the way gets its name from the Japanese term of NeverEnding Improvement all right back to today's episode so I love that um and mine is actually quite similar so what I phras it slightly differently what I say is that ethical decision- making tethers us to our Humanity so we have this massive opportunity if we think about even one or two of the four words that I gave you um or even just stop and think about what our North Star us just the simple fact of pausing and taking a breath and thinking about the impact of our decisions thinking about the consequences is already really huge but I think that ethical decision making tethers us to our Humanity um and that means different things in different circumstances is going to say like it it can mean a moment of it can mean reducing suffering it can mean a moment of kindness it can mean prioritizing human health and well-being above above other things um but it's all about our Humanity it's and I think ethics is really the great connector so by putting human beings and human well-being first that's another way of saying getting rid of suffering um I I think we but I think we have huge opportunity to be able to do that that is untapped agreed okay so if we have roughly the same Northstar now what is um what's the most just difficult ethical question you've ever come against oh my goodness there are so many so um I let me just say you mentioned banishing sort of binary thinking uh I do think there are certain circumstances um where binary thinking is important to maintain and there are not very many of them but they are things like racism sexual misconduct inciting violence um many kinds of phobias um against certain uh certain groups so I do think that for me that's binary that's something we all need to work to try to eradicate um but I think uh one question that's come up a lot in different ways including with the Elon musk's purchase of Twitter but also all over University campuses is pitting Free Speech against uh how we treat each other uh and that's one aspect of human suffering there's a lot of suffering from the way we treat each other there's a lot of suffering from speech that is free but racist or dangerous um now there are limitations on Free Speech in different environments where I'm seeing a lot of it is in academic institutions but it's in daily life and it's on Twitter and it's this battle of you know who gets to decide where the boundaries are between my right to free speech and indeed the value of free speech in terms of creating a diverse Society in terms of furthering Democratic uh Society in terms of our own right to express ourselves um versus kind of harm that can be done with speech so that's it's just a really really difficult problem and because it's on social media I think it affects all of us uh and it's at a scale that is just you know it's it's Global it's at a scale that it's just unfathomable and unprecedented okay so this is perfect um before we dive into this I will say that I don't consider myself to have any particular wisdom around free speech so I have no doubt that I will um throw out ideas or questions that I any of us do it's an incable problem so as long as people understand that I I'm certainly not in this conversation in any way shape or form trying to say that I have thought through this or that I think I have the answers only that what I hope to do in this conversation is um practice myself how to Think Through incredibly hard problems and so whenever somebody asks me a question if I don't know the answer what I always say is well let me walk you through how I think about it and so that way it's like hey I I don't have like there are some things um for instance I feel very confident if you're asking me about mindset or how to go from not being an entrepreneur to being an entrepreneur what do you have to learn like all of those things I have a high degree of confidence that I have answers that are useful MH meaning that they are efficacious that if you have a goal if you take my advice it will actually move you towards that goal so uh but in free speech I don't have that so I just haven't I don't know anybody who does I think we're all kind of mucking around in complexity here amazing so perfect for us to explore so now we have our Northstar um what I want to get into is what ends up making this such a difficult conversation and what do we put in place to navigate this well so number one for me anyway is going to be um what what I was just talking about so what's going to reduce human suffering what's going to lift people's ability to achieve fulfillment at the individual level because that's how I think and and I think that way because I think it is the right way that was air quotes for anybody just listening uh the right way to do it uh with full humility of recognizing to your point in the book you say you know a lot of times we think we know something but do we really know and so being super thoughtful about that so I air quote that to to express to self reflect to my own self that I need to stay humble there um but I think that's the right way to approach things right defined as it will move you towards your goal and my goal being the North Star so we have like a nice there's at least internal logic to what I'm presenting um so I'm going to add that second element though to what I think people have have to do as I think through a hard problem is uh if I were going to give three things to it so one I have that norstar two I'm super paranoid about whether or not I'm right so I completely distrust myself uh and I think that's wise so I have enough confidence to move forward but enough humility to know I've been wrong so many times in my life that no matter how right I feel that I need to be open and seeking disconfirming evidence and then the third thing that I would use in finding sort of the the the again right decision meaning that it moves me towards my goal is data that is showing me that I'm actually moving towards my goal and I feel like that is something that is often missed in these grander conversations and I don't know if you'd agree with this but I feel like certainly in America we're getting more more polarized and pulling away from each other and trying to find data so we can see is this actually working or not like we have a stated goal which should have a metric tied to it and are we actually getting closer to it um does that feel like the right setup to attack the problem of free speech or am I missing something so I agree with all of that and I would just add so I certainly agree that we have to approach these problems with a hefty dose of humility um I think one of the things that's really complicated about the Free Speech question is that we're sort of living the free speech question by having discussions about about it um and I think we need to uh one other thing I would add is that when we look at a really complex problem like this to your point about you know how we tackle complex problems we we should look at the parts and try to parir it down a little bit and the parts that for me at least are not complicated are uh things like where where do we go binary for sure where should you know where do I think there could be broad agreement instead of the two extremes you described um one is um inciting violence somebody saying you know everybody you know go out and kill 10 people um any kind of inciting violence should be you know that that shouldn't be an issue in terms of in terms of free speech um where do you draw the line there so this is so the whole idea of the Overton window I don't know do you want to explain to people what the Overton window is go for it okay so Overton window is what is acceptable to talk about so one of the ways that that the mob I will say again I'm sort of air quoting that but the now that social media makes it possible for there to be a mob no matter where you are if you're on the platform the way that the mob in intentionally or otherwise um tries to influence Free Speech we'll say because they can't stop it but they can certainly influence it until we get into like censorship by the platform so the platforms can very much uh put hard limits based on Shadow Banning and things like that around the overt window but the over to window is the things that are acceptable to talk about um so for here's a great example of something that I'm super grateful is outside of the Overton window uh hey um we should you know to our doctor friend in China like hey there are people that cuz if I remember right from the real story it was he was trying to make the twins uh more resilient to HIV exactly and so hey I'm going to make this real quick Gene modification to HIV and we're good right and that that falls into sort of eugenics territory and has this like knock on effect of like unknown things now that particular example isn't necessarily Eugenics but like it it to me is a little too close to like that where some things are okay and other things just have to be eradicated now I'm actually a huge proporn of Gene editing we can get into the messiness of that later but like that would be an example of where we're all just like no like you can't Gene edit the germ line just it's completely off the table we're not going to discuss it nope nope nope um so that would be an example of something it's outside the pale of what we consider um okay to child pornography is something we've all agreed on you know so yeah no I was just going to say there there aren't many of those things but we at least need to start with okay where do we have agreement or or you know at least by enlarge agreement um and things that are as you say Beyond The Pale but the point that you raised about the instant mob is critical because it's why we don't have a sense today of where to draw the line and certainly after what we saw on January 6th the Insurrection I mean we it's very hard because all of a sudden you know one statement on social media millions of people around the planet uh can respond to it and indeed what did we see with this tragic shooting in Buffalo the governor of New York said it was a quote Feeding Frenzy I mean she talked about and I talk about in a lot of my work the contagion and basically you know it changes uh the question completely if you're talking about somebody standing on a soap box in Central Park saying you know let's light the theater on fire versus somebody posting something on social media and even the Supreme Court hasn't quite figured out what to do with that yet um but it does change the what is sort of an immediate threat what is clear and present danger um to use sort of legal terminology what is you know it's very different when you have um as you say when you have social media make you know creating an instant mob yeah so okay so just to put all the pieces on the table so we have the Overton window there's going to be some things that you can talk about some things that you can't um figuring out where the edges of that are going to be ex extremely difficult and as we build our framework to figure that out what like where do you fall on the over 10 window like should everything be discussable like even as I was giving the example of the um the doctor editing the gene for HIV I actually want them to be able to talk about it I want them to be able to do it so I sort of gave a terrible example of the overt window which would be something we shouldn't even discuss and so so so if we're removing um inciting violence you've got Elon Musk saying I'm just going to follow the law of the land so the will of the people if people want less Free Speech then they will vote for it so in each jurisdiction it doesn't look like the Twitter Sal is going to go through but when it did look like it was going to go through he was sort of publicly pontificating about how he would handle it uh that was his solution um do we need a solution so given my framework work the only thing I come back to is and this is a piece that I haven't put on the table yet is as I was mapping out sort of how I go about things um I sort of clung to that the the concept that I think the founding fathers of this country is where it came from I check me if I'm incorrect about that but the idea of my rights end where somebody else's rights begin and so that notion feels important to put on the table so um if we're looking at free speech through that lens so inciting not being able to incite violence seems to be a response to the idea of my rights end where yours begin so if I'm doing something that triggers something that's going to take away your rights then I can't do that um but short of that being able to think well through the problem it feels like using my uh definitions it feels like the Overton window should not necessarily I I I would say infinite up to that point point of again taking somebody else's rights away um but that isn't I don't think that's universally agreed upon so it's a so all of this is very tricky but if we look at first of all um in terms of defining the problem or tackling the problem what are the big pieces of this problem one big piece of the problem is that corporations have outsized influence on how speech is distributed and so that's it's Twitter it's Facebook and Beyond uh and that's something that we didn't we've never had before so that's a huge issue um and the second is that technology makes things virulently contagious so it's not one racist remark in somebody's living room not that that's acceptable at least to me but it's something that will instantaneously um you know get fired around the world and potentially you know tweeted and retweeted or liked or however however that's happening so the danger level on both s on on on ious um angles on what violence is on what racism is is is as you've said is a whole other level so that's another piece of the problem we have to solve then we have to solve the problem of who gets to decide where we're drawing the lines who gets to decide about the overed window who gets to decide um you know other than again in the very clear areas like child pornography um who gets to decide um and a lot of it is coming back to these companies are deciding but you know is that right um and so these are that's why these problems are so intractable and then the fourth is to come back to uh your point about my rights and your rights it doesn't really work um in this context because um you know we had an example of that with covid and maske wearing and you know my own view is that you don't have a right to expose somebody else to illness you have a right to make choices about where you wear a mask if you're the only person who's going to be affected you know walking around a park or something but my own view is we don't have a right to to expose someone else to co anymore than we have a right to run a red light or to drive drunk or you know any other sort of behavior that would put someone else can I can I zoom in on that because this is where the stuff starts to get so hard for me so um people because I was going to translate those words into because when you said we don't have the right to expose somebody else to illness I don't think people would agree with that you don't have the right to expose them to an illness that is believed to be serious that I think you'd get a lot more people on board okay the problem is that some people are going to say that Co isn't that serious and so and now like if we really want to get complicated Co is way more serious for somebody that has underlying conditions so if you are um obese for instance your risk factors go through the roof so now it's like okay well for some people it really may not be a big deal for other people it is devastating super dangerous so we have one of my um teammates here at impact Theory they they can't get vaccinated because are in the high allergy group so they've been told not to take the vaccine like they would love to they can't so they've effectively not left their house for 2 and a half years I mean emotionally devastating emotionally terrible yeah yeah so this is not a person like trying to draw a line in the sand and and be up about it like they're just they would love to but they can't and so they're at ultra high risk so now they wouldn't want to be exposed so but how now do we come to an agreement where you've got def defans become so not only how you define your principles is a question but how you define whether this is a serious illness or not cuz for however many eons we've all exposed each other to colds never been a big deal if you saw somebody sneeze in public you might give them a sideways glance you know during cold season but you wouldn't be like now people like run up and scream at you I never saw that before so it's like we've got moods shifting I think based on the perceived seriousness of the illness but not everybody's on board with that so how do we navate I think you raise a really great point which is that we're not going to get everybody on board with any of this um now one of the things about covid is that we need to start with the science wherever the science is and you know the science has evolved and the messaging that we've gotten from the CDC and from The Who and and these you know and medical leaders has shifted as the science has shifted with Co we need to start with the science um and then people will have different sort of risk reward calculations as you've said yourself you've given some great examples uh and institutions will have different risk reward calculations so for example I teach at Stanford spring term and we all wear masks in class and there are plenty of students who think that's ridiculous and there are plenty of students who would wear a mask even if it wasn't now it's strongly recommended um but even when it was required so so I'm not sure we're going to get to everybody agreeing on things I would hope we could at least agree that we need to acknowledge what the science says and then our different risk reward calculations might be different um the free speech is is you know a whole other dimension of sensitivity um and then what we have in the balance also just the importance of a diversity of ideas when we look at other parts of the world where you know there's Rising authoritarianism what's that about it's a lot about controlling the narrative it's a lot about one person saying you know your speech anywhere is censored or this is what happened and not giving people access to other views about what happened whether it's history or whether it's what happened this morning um and we certainly are seeing that in Russia we're seeing that uh with Victor orbon we're seeing that in you know in Victor Orban um uh in Hungary uh I don't know anything about it sad report something bad I take it is happening well he's basically an authoritarian figure great yeah that's going to look bad as a transcript but just for anybody reading somehow I don't mean literally great that's terrible yeah um no but just to say that that you know Rising authoritarianism is a lot about controlling The Narrative and so um all of the democratic ideals that you know most of us hold to be important and that you know in other countries people strive for uh and they give us the rights that you're talking about and the freedoms you're talking about uh free speech is incredibly important and at the same time we are also at record levels of speech that is just abor um it's just a really really complicated problem now I think the the the one aspect of this that uh comes up a lot is cancel culture and I don't know if you have a view on on cancel culture I do I have a a blunt force trauma view on cancel culture it's not nuanced nobody should take what I say as policy but the way that I look at that is it's coming from it started in a beautiful place and it the the divide that I see happening now is I think based in what I call directives that are embedded in the human mind From Evolution I think Evolution realized realized this is obviously not the blind watchmaker to use Richard Dawkins term but the to anthropomorphize it you've got Evolution realizing that you need a bifurcated strategy in which the the best result comes from the friction between two different ways of viewing the world and in a two-party system it basically as far as I know and again I'm not a scholar on this but I've looked at it closely enough this feels roughly accurate uh two- party systems are always going to break down along the following lines you're going to have one group is the you have to be compassionate and you no man left behind right like we're going to make sure that everybody gets taken care of and then on the other side you have personal responsibility and if you look at this from an evolutionary lens you understand why this would be useful as a social creature you need to take care of the other people in tribe because they strength in numbers and so if you're not tribe Centric if you're not thinking about the whole you're going to get picked off you'll value isolation you won't think about it your dust uh yeah I was going to go into the prehistoric documentary by Apple TV is absolutely incredible uh anyway but if you get isolated you're in real trouble but on the other hand you will get um there's a guy named Dan arieli who wrote a book called predictively irrational he goes into all the weird things that humans do and one of them is that we will lie and take advantage to the point where it doesn't Force us to change our opinion of ourselves which I think is a really Keen Insight in human nature keight so you've got the freeloader problem so if you're over here we've got to take care of everybody there will be a subset of people that are like word you'll take care of me so I'm not going to do anything so that has to be balanced out by people like hold on hold on hold on like yes I get it but you need to also take responsibility for yourself work hard contribute now either of those devolve into tyranny in either direction like if you let just people trying to be compassionate go this way you have the gulg archipelago for anybody listening that hasn't read that read it it will terrify the out of you and then over here on the other side you devolve into the Nazis so it's like hey we're going towards Madness in either direction it is the friction between those two things that makes magic so my wife and I for instance we very much look at the world differently we share a lot of values which is how we're able to stay together but we also are really different which is why we have a high functioning marriage and a high functioning business so we need that friction now what I have learned is that when the sides value the friction and they realize oh I actually wouldn't thrive on my own I feel really strongly about my side but I would not thrive on my own then all is well when one side though goes no no no I'm right and they are the enemy and they are a problem and that's all I hear right now so it feels like we're just getting yanked in either direction so cancel culture is born of this idea of my side is right the other side is not just wrong but they're other deserve to exist exactly now you get into a dark dark place so where I come out on Council culture is that there really is language and there really are actions that just shouldn't be that really are just abor but I think we should be canceling that language and those actions and not canceling people interesting so once you cancel because you believe in Redemption well well um let me put it in like in pure ethics terms or at least like pra my practical ethics terms when you cancel someone you've basically another way of saying that is you've just G taken away all incentive for them to try to improve all incentive why should anybody try to improve if no matter what they do you've decided they don't deserve to exist these are facts right so I believe in ethical resilience and Recovery I don't know that I'd call it Redemption because it's hard work to your earlier point it's tell the truth take your part of the responsibility and then make a plan so that it doesn't happen again well if you've canceled somebody they're not going to bother to do any of that um and the other thing is coming back to your humility point which I wholeheartedly share you know we all make mistakes we all have errors in judgment we're all we all look at something we said and think of oh my God how could I have said that um and in fact in my Stanford classes I tell everyone because the topics are so sensitive I basically say at the beginning of the term everyone's going to say something they're going to regret so if you need to correct and I have too many hands in the air and I don't get to you just like wave your hand wildly and say sorry I need to do a correction and I will make a point of calling on you and let you do a correction and we're all going to give each other benefit of the doubt um but cancel culture is a way of saying I'm you don't deserve to exist as a human being uh that's so hardcore that's so hardcore and I think it that you know but I certainly think there's a lot of language that doesn't deserve to exist and a lot of you know and a lot of behavior that should never exist um so so I hope we can get away from canceling people and get to cancelling language and behavior um and hope you know but but like you like you optimistic I'm I'm an Ethics optimist so I'm fundamentally um you know high energy High optimism very pro-innovation so uh yeah I'm I'm I'm optimistic but it's a difficult time it's a difficult time that's that is a very gentle way to say say where I was headed so I am optimistic for two reasons one by Nature I'm optimistic and two I think that um mood follows action so if I focus on all the ways that everything is going wrong I'm just going to get more and more and more pessimistic if I focus on all the ways we can get things to go right then I'm at least going to keep trying so I don't want to give up but Ray Delia really summed up my belief so he wrote a book called uh principles for dealing with a changing World Order nobody has spent more money if I remember right he spent hundreds of millions of dollars trying to figure out sort of global movements he's used AI he's built the largest um hedge fund in the world so this is a person whose job depends on his ability to read sort of how society's change over time so that he knows where to invest and where not to invest and 18 months ago he writes a book and he says I put the US's chance of going into Civil War at 30% I interview him 18 months after he wrote it and I said where do you think our chance of civil war is now and he said I put it at 40% that's terrifying that is terrifying so the person who spent more money than anybody else looking at this uh has more incentive to get this right than anybody else is telling you that we're moving in the wrong direction and that's how it feels to me that we're moving in the wrong direction now I love that he still got us below 50% so that I'm going to cling to that as The Optimist um but I really feel like we're moving in the wrong direction and so as a as an entrepreneur I think a lot about the idea of how you unwind something so you have to be able to test so I believe in what I call the physics of progress the physics of progress is just the um scientific method recontextualized for business so it's hypothesis test your hypothesis look honestly at the data refine your hypothesis try again so I'm always looking at that well whatever I try it's not going to work all the way and so I need the ability to fail to some extent sometimes catastrophically other times just a little bit to learn to refine to try again and as I'm looking at the problem through that lens of like oh okay like how do we begin to unwind because I feel like culturally we're all making a mistake we're we're doing things that increase the division from the way social media algorithms work to the way that we're defining the Overton window to the way that we're othering people that hold different views than us it's been going on for a very very very very long time long before we got into social media but turbocharged by social media turbocharged in the extreme so now we have something where I don't see the way out I'm not saying there isn't one I'm just saying I with my limited brain and Viewpoint I don't see the path out knowing what I know about human brains other than massive suffering so normally what happens and unfortunately this is exactly what Ray Delio is talking about is hey guys I've just looked at the last 5,000 years of recorded history and I'm telling you that we move in a six phase cycle and nobody stays in what's phase three I think is prosperity nobody stays in phase three very long and it's just human nature and I think the exact way he said it is there's only a certain number of personality types and that's why history repeats itself because it's just humans react to each other based on these whatever 19 personality types and that's it and you're just going to keep coming back around and so again I say this with my optimistic hat on but ah with my limited brain I don't see how we back out of this because the only way that I see is for people to want to reconnect to want to see the other person as like they're a full-fledged human being acting in good faith and they just believe something different than me and I need to relish the friction between our worldviews so I certainly agree with you um that we're not headed in a great Direction right now in a lot of ways and some have to do with laws that are being adopted across the us just to speak to the US for a moment I mean Ukraine is certainly tragic um I think I read in an oped in the New York Times this morning that there have been 243 mass shootings in the US since the beginning of 2022 that's insane yeah I think I could get now that number could be wrong I could be remembering it wrong from my breakfast I'm guessing you're directionally correct um but it's pretty insane uh and that is a more us specific problem um but there are a lot of ways in which we're going in the wrong direction um and I certainly don't have all the answers and I certainly don't have Ray Doo's perspective or budget or analysis and I think and I find it fascinating but I have to say I I do believe that we will see the importance of connecting um in fact I say in my first book that ethics is the great connector just stopping and thinking about our decisions even on a daily basis even how we interact with family members um and I think we're going to have to think about lots of different contributors to a solution and not one um and we're going to have to stop and think can you give me some of those like if we were just going to march to your drum beat which I'm sure is not a responsibility you want but let's say that you have it and that we're going to follow definitely don't think I should be telling anybody what to do but yeah so in in that caveat what are your sort of best practices on this real issue we're we're headed towards massive division how do we get back together so one thing is to take a deep breath and really listen to what other people are telling us I talk a lot about effective listening as a critical pillar of Ethics um listening to what people are really telling us not what we want to hear not what we expect to hear not what we think they should be telling us in all kinds of ways starting with medical Diagnostics all the way to people that we think have entirely different points of view what is it that is driving that point of view what are they really telling us is it really about that one issue or is it really about a context that we're not fully understanding sort of it's a it's back to sort of where's the problem that we're trying to solve so I think that's one thing I think the second is um is this really seemingly simple kind of pressing pause and saying what I'm about to do what is the worst impact that could have and if it were me if it were my child would I still do it and even if we still proceed sometimes you know selfishly so put it that way I I really think that it just this sense of just thinking about the consequences of what we say and do on someone else um is really uh is really important one place we've seen and I don't know if if you've had any of this experience but a bit of an Awakening in that respect is around um uh racism and a lot of the great writing that has come to the for about racism and about how a lot of us you know think of course we're not racist of course we you know don't hold views like that of course we don't speak in race in what we consider to be racist ways but one of the things that many of us and I put you know my hand up first recognize we all have a lot of work to do we all come with unconscious biases nobody is free from unconscious biases and so just that awareness I think has been taking hold uh more broadly in recent years um thanks to a whole range of different writers and just thanks to what's gone on in society what is up my friend Tom billu here and I have a big question to ask you how would you rate your level of personal discipline on a scale of 1 to 10 if your answer is anything less than a 10 I've got something cool for you and let me tell you right now discipline by its very nature means compelling yourself to do difficult things that are stressful boring which is what kills most people or possibly scary or even painful now here is the thing achieving huge goals and stretching to reach your potential requires you to do those challenging stressful things and to stick with them even when it gets boring and it will get boring building your levels of personal discipline is not easy but let me tell you it pays off in fact I will tell you you're never going to achieve anything meaningful unless you develop discipline all right I've just released a class from Impact Theory university called how to build Ironclad discipline that teaches you the process of building yourself up in this area so that you can push yourself to do the hard things that greatness is going to require of you all right click the link on the screen register for this class right now and let's get to work I will see you inside this Workshop from Impact Theory University until then my friends be legendary this out so this goes back to um what I was saying about efficacy so on race again I do not have wisdom around race but I have concerns that if we look at the data that we're getting more polarized around race now than we were before like man I didn't used to think about race at all and meaning I like I completely subscribe to the idea and now this is like considered p uh I'm a total like Martin Luther King Jr guy uh or Nelson Mandela guy and I just think oh my God like Nelson Mandela may be the most inspiring person I've ever encountered in history like when I hear his story I am I am knocked to my knees with recognition that I'm not strong enough to do what he did and that's not me being humble that is me just knowing myself well enough like 27 years in prison I certainly I I couldn't come close yeah so just did something that I I am not uh emotionally equipped to pull off and but his whole thing was he comes out of prison and says no I want the the very people that were part of my incarceration I want them to be on my security detail and knew that this is about Unity about bringing people together right Martin Luther King I Have a Dream that people would be judged by the content of their character and not the color of their skin and that's be being considered P right like that's a a naive way to look at the problem and so I'm like oh man like I don't know like this doesn't feel like we're headed in a unification Direction it feels like we're getting now pulled even more violently apart I think on that one I certainly I certainly wouldn't disagree that we're being pulled apart but I do think that there's a recognition for example that we all bring unconscious bias to the table as a factor of evolution or you think there's something else just a fact of the way we see the world that we can all benefit from having many different voices around the table and hiring uh many different voices around the table and determining you know back to so
Resume
Categories